Contact us
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Mail ico
CONTACT US
help@purifier.cc
+55 21 4042-0304 BR local
+1-888-9645277 US Toll-free
0-800-909514 FR Toll-free
022 518 04 70 CH Toll-free
Frequently Asked Questions
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Will I pay anything during the registration?
No. During your registration we only charge and immediately refund USD 1 to your card for verification purposes. We check if it is valid and operational.
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Is there any trial version?
Yes. After first registration you get 7-day free trial. It enables you to use all Purifier's functions. Then your account will automatically change to premium.
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How can I change my password?
You can access your account settings in Purifier's preferences. From there you can change your password.
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How can I cancel my subscription?
You can access your account settings in Purifier's preferences. From there you can delete your account or cancel your subscription.
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Do I have to log in to Purifier every time?
No. After the first registration on your Mac, Purifier will keep you logged in.
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Can I get a refund?
We have a friendly refund policy and if you, for some reason, are not happy with our software, you can ask the customer service for a refund. Make sure to let us know why you are not happy with Purifier, so we can improve it.
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What can I do if I have more problems with Purifier?
Just contact our support. It's available 24/7 so feel free to ask. Our consultant will respond immediately.